Administrative and financial coordinator with more than 5 years of experience in project management, team leadership, customer service, success in developing and implementing strategic plans, valuable experience in general and financial management
Use the various tools to monitor work hours, plans, expenses, and
schedule deadlines.
Monitor the progress of projects and prepare reports on the
achievements made on projects.
2025 Jan - 2025 Dec
Customer Service Representative
Dial Technical Support Services
Resolved customer inquiries and issues promptly to maximize satisfaction.
Managed multi-channel communications while maintaining high professionalism.
Recorded and analyzed customer feedback to enhance service quality