About Summary Detail-oriented IT professional with a strong academic background in Network
and Information Security and hands-on experience in training coordination and
technical support. Skilled in organizing and delivering virtual training programs.
General Info Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
Computer skills Communication Leadership Teamwork Interpersonal Fast Learner Adaptability Self-management Problem-solving Willingness to learn Multi-tasking Negotiation Business Correspondence Project Management Contracts Preparation MS Word MS Excel MS Powerpoint Staff Motivation Working with Databases Email usage knowledge Training & Development Documents Audit Creative Conducting presentations Internet Search Finding & Attracting Clients Telephone conversations
Languages
Arabic , English
License Category
Private Passenger Vehicle
Education Level
Bachelors Degree
CV
View CV
Work Experience
2024 Feb - 2024 May
HELPDESK SUPPORT Nablus Municipality
• Assisted in resolving 50+ technical support tickets, significantly reducing
the average resolution time by 15%.
• Gained proficiency in Fortinet firewall (FortiGate), enhancing network
security by implementing recommended configurations.
• Collaborated in a team to maintain the municipality’s netw
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